Privacy Governance for Research-Intensive Institutions
A plain-language guide to privacy governance for research-intensive institutions: the record, the purpose, the authority and the safeguard.
- Record
- institutional data practice in institutional privacy governance
- Data
- Privacy Governance for Research-Intensive Institutions
- Safeguard
- a named decision maker, a written policy and regular training
- First check
- Name the record and its holder before any use or disclosure.
The short answer
For confidentiality governance for research-intensive institutions, think in terms of a chain: a student, an institutional information practice, a purpose, an authority, a recipient, a safeguard and a retention date. Break any link and the sharing fails, even if each other link is sound. This guide walks that chain link by link, so the reader may see exactly where a proposed sharing retains and where it breaks.
Parental consent for younger users must be verifiable, and a checkbox that anyone may tick does not meet that standard.
Permission, a named exemption, or a contract term must cover the specific disclosing in front of you, not a similar disclosing from last term.
Small releases add up: a series of minor sharings may reveal a picture of a student that no single sharing intended to create.
Subprocessors multiply risk since each one is another holder of the record, and the contract must reach them or the chain breaks.
What this covers
LGBTQ students may be harmed by directory releases that reveal identity or associations, and opt-out procedures should be easy to find and use.
Residence hall surveillance involves students in their homes, and the confidentiality standard there should be higher than in a public quad.
Alumni directories raise the same designation question, because former students retain an interest in how their information is published.
Video surveillance retains images of identifiable students, and its retention, access and sharing requirements ought to be documented before cameras are installed.
Media requests for student information ought to go through the privacy officer, not through the first office that picks up the phone.
Biometric systems hold templates that can not be altered if compromised, and that permanence ought to drive the determination to deploy them at all.
How to work through it
Review access when roles change, and treat a role change without an access review as an open event, not an administrative delay.
Turn audit findings into a remediation plan with priorities, because a list of findings without a plan is a list of known risks left open.
State the objective in a sentence a student could understand, and if the sentence can not be documented plainly, the objective is probably too broad.
Identify the authority before the information moves, not following, since retrospective authority is usually no authority at all.
Publish directory designations where students encounter them at enrolment, not only in a handbook appendix.
Run internal audits on a stated cycle, and track findings to closure with owners and dates.
Respond to student access requests promptly and in an usable format, because delay turns a right into a frustration.
Retain audit evidence on a specified schedule, because evidence deleted too early cannot support a later defense, and evidence kept too long becomes a record of its own.
A worked illustration
In that illustration the employer receives a prompt, limited answer, and the graduate is not surprised by a broader sharing.
In that illustration the review finds recordings retained far beyond the exam period, and the college deletes the backlog and shortens retention prospectively.
Consider a student who asks to see an advising note that contains a factual error, and who receives the note, the correction process and a documented determination.
In that illustration a review finds the retention unjustified, the birth dates are deleted, and the screening is redesigned to collect the minimum required.
Consider a survey of younger users on a learning platform that collects birth dates for age screening and then retains them indefinitely.
Where guides go wrong
Leaving access in place following a role change is an error that compounds silently, since the former access looks legitimate in every log.
Delaying removal of children's data following a removal request is an error, because the data continues to be used while the request waits.
Including a diagnosis in an accommodation letter, when an instructor solely needs to know the accommodation, is a mistake that discloses more than the objective requires.
Starting an AI pilot for younger students before completing both the COPPA and the FERPA analysis is an error that is discovered, not prevented.
Sending an accrediting body more than the accreditation purpose requires is a mistake, because the exemption bounds what may be sent.
Sources and evidence on the record
- US Department of Education, Student Privacy Policy Office, studentprivacy.ed.gov - FERPA guidance, FAQs and model notices.
- Family Educational Rights and Privacy Act regulations, 34 CFR Part 99, text on eCFR.
- US Department of Education, ed.gov - guidance, Dear Colleague letters and enforcement information.
Evidence basis: Department of Education guidance and institutional governance practice Applies when: When a college holds, uses or discloses a institutional data practice in the context of institutional privacy governance